If you want to customize a chandelier, please follow up the process:
1. Please send us a clear picture of the chandelier you want to customize along with specification and other requirements if any.
2. We provide a quotation of your design according to your requirements. Later we will make a shop drawing for your review.
3. If the quotation and shop drawing are approved, we will prepare a proforma invoice for you to make 30% deposit. If not, we will keep modifying the shop drawing until you are satisfied with it.
4. We arrange production after receiving the deposit. The lead time usually takes 30 days or so.
5. When production is completed, we will ask you to inspect the goods. If you can’t come, we will send some photos to you for approval.
6. You pay the 70% balance, then we arrange the delivery. If you have an agent, you can also ask them to pick up goods from our factory.
7. After the goods are received, if any damage occurs during shipment, with 3 months, we will replace the broken component pieces for free.
If you want to customize a chandelier, please don’t hesitate to contact us right now.